Working with travel agents demystified
The top three reasons people call travel agencies today: (1) they want advice, (2) they don't have time to plan their own travel and like the personal attention, and (3) they are confused by too many online options.
How does someone become a travel agency customer? Here are some FAQ's and answers:
1. If I use a travel agent, doesn't it cost more? Usually, it costs less because we will uncover options you didn't consider or arrange a valuable complimentary upgrade. Sometimes we charge a ticketing fee or a planning fee to compensate us for the work we do.
2. Why should I purchase from a travel agency? We do things you can't do yourself. Our job is to help you choose the best trip for your budget and interests. With our experience and connections, we will save time, exceed your expectations, surprise you with added benefits and make you a happy, lifelong customer.
3. I like doing my own research online, so why is your knowledge and advice worthwhile? The simple answer: experience. We've been in business for over 25 years serving thousands of customers to every worldwide destination. If your travel advisor hasn't been there, someone else has been there, or has sent customers there. The deep experience of our friendly travel advisors is more valuable than websites or search engines.
4. How do I get started planning a trip with you? We make it easy to work with us. Send an email to info@stellartravel.com and you'll receive a prompt reply. Or, call us Monday-Friday 8:00 am – 5:00 pm at 425.747.1900 to speak with a helpful travel consultant. Our promise is to deliver a great customer experience.
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