22.1 million people cruised in 2014, continuing the trend of an annual 5% growth in cruisers according to a recent Cruise Lines International Association “CLIA” article. According to CLIA’s data, 70% of cruisers use a travel agent to book and plan their vacation.
“Having a knowledgeable professional to ferret through the choices and guide you to the right vacation is really critical; it doesn’t matter that consumers are all connected to the internet,” said Maria Miller, senior vice president of marketing at Norwegian Cruise Line.
“At the end of the day, 70% of cruisers say they will continue to plan and book their cruise vacation through a travel agent.”