Hawaiian's 'Mea Ho'okipa' (translation: I am host) inflight service philosophy has long been embraced by travelers for its celebration of the culture, people and Aloha Spirit of Hawai'i. Reintroduced August 1 on all flights between Hawai'i and its 11 gateway cities in North America, Hawaiian has taken its acclaimed inflight service and made it even more enjoyable.
"We're bringing back the 'good old days of flying' by making inflight dining a pleasant part of the travel experience, while showcasing the products and promoting the ambiance that makes Hawai'i so special," said Blaine Miyasato, Hawaiian's vice president of product development.
Hawaiian is continuing to offer complimentary full meals to all customers on its North America flights with new menus, morning departures feature Hawaiian Sweetbread with Cream Cheese and Guava Jelly, Tanioka's Dried Mango, Papaya and Pineapple slices and a Macadamia Nut cookie. The new lunch menu for afternoon departures features entrees of Ginger Chili or Teriyaki Chicken with Steamed Rice and Savory Vegetables and dessert of Mango Cake or Kona Coffee Cake with Dark Roasted Coffee Bean. Also new to Hawaiian's meal service in the Main Cabin is a complimentary glass of red or white wine with lunch or dinner and a new signature tropical cocktail served 2 hours before landing.
Hawaiian has introduced the "Ho'okipa Desk" in departure lounges, where guests can pre-order inflight amenities such as premium meals, snacks or entertainment systems before they board their flight. In addition, flight attendants are now assigned to certain rows, allowing them to focus on fewer guests than before and have more time to talk story and serve each guest in a manner more befitting the Hawaiian tradition of hospitality.